Service standards

Our services are not all the same and some will include specialist areas such as Personal Health Budgets, Complaints Handling and Safeguarding. You should contact the service where you live and are registered with a GP.

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Patient experience

We welcome your views about our services, both positive and negative. We have a charter which explains what you should expect from us, and we have a range of ways you can tell us about your experience of the MLCSU Personalised Healthcare Commissioning team.

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Continuing Healthcare and Continuing Care Frameworks

We have produced two short guides. Firstly, one for adults which covers NHS Continuing Healthcare and Funded Nursing Care. Secondly, a guide for children and young people and their parents and carers.

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